Warranty

12 Months Local Warranty

We are committed to providing high-quality products and services. All our products come with an 12 months warranty from the date of purchase.

Warranty Coverage

• Covers defects in materials or workmanship under normal use during the warranty period.
• Products and parts replaced under this warranty become the property of our company.

What This Warranty Does Not Cover

• Products without sufficient proof of purchase.
• Lost or stolen products.
• Items that have expired their warranty period.
• Non quality-related issues.
• Free products.
• Repairs through third parties.
• Damage from external sources.
• Misuse of products (e.g., falls, extreme temperatures, water damage, improper operation).
• Purchases from unauthorized resellers.

Warranty Process

1. Proof of Purchase: Sufficient proof of purchase must be provided, such as:
   • Order number from authorized resellers.
   • Sales invoice.
   • Dated sales receipt from an authorized reseller.
2. Description of Defect: Provide a description of the defect and, if possible, visible proof and the item’s serial number.
3. Item Return: You may need to return the item for quality inspection.

Valid Proof of Purchase

• Order number from online purchases made through authorized resellers.
• Sales invoice.
• Dated sales receipt from an authorized reseller.

Shipping Costs

• Buyer must cover shipping costs in the following situations:
  • Returning products for any reason other than a proven defect.
  • Warranty claims on items taken outside the original country of purchase.
  • Returning items claimed to have defects but found to be in working condition by our quality control.
  • Returning defective items in international shipping.
  • Costs associated with unauthorized returns (returns made outside of the approved warranty process).

Post-Warranty Service

• After the warranty period expires, you must pay all labor and parts charges for any required service.
• Warranty coverage terminates if you sell or transfer the product.

If you have any questions about our warranty policy, please contact our customer service team.